
To uninstall the Creative Cloud app, find and launch Uninstall Adobe Creative Cloud and enter your admin password when prompted. The number of items within this folder will depend on your version of Creative Cloud and the number of Creative Cloud apps installed. In the Utilities folder, open the folder named Adobe Installers. Alternatively, you can navigate in Finder directly to Macintosh HDApplicationsUtilitiesAdobe Installers. This will launch a new Finder window and display the Utilities folder. Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue.From your Mac desktop, make sure that Finder is the active application and choose Go > Utilities from the menu bar at the top of the screen. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: The same file seems to be the root of the same issues on Mac OS. If the above steps don't work, unfortunately, your only recourse will be to contact Adobe support directly.

After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. the versions intended largely for lab use that do not require a Creative Cloud login to activate) suppress the Apps tab from being visible in the CC Desktop app.

The serialized versions of the Adobe Creative Cloud installers (i.e.
